What to Expect at Portola Gardens
Quality Care, from Assisted Living to Hospice
Our experienced care team provides senior care that focuses on the well-being of each resident. This helps those that live here take full advantage of all the Bay Area has to offer including community groups, activities, and events the historic Portola Garden District offers. In addition to providing assisted living services, we offer programs that allow residents to feel comfortable and successful regardless of their level of care. To ensure the most comprehensive levels of attention, Portola Gardens partners with a Medicare Certified Hospice Agency, which means hospice care is 100% covered by Medicare.
We would love for you to see Portola Gardens for yourself. An in person tour is the best way to truly get a feel for our community and all that we have to offer our residents.
We recognize that being engaged in community life is a special benefit of living at Portola Gardens. This sense of belonging comes from participating in the activities and programs offered including daily exercise class, current events, expressive arts, ice cream socials and sharing meal times with other residents. Our caregivers encourage residents to get up and get going, to find joy and engagement each day.
Care and Wellness
Many residents first move to Portola Gardens because they need help with personal care and medication services. Providing dignified and respectful care is at the core of everything we do ,and beyond that we care about each resident’s overall wellness. We define wellness as an overarching desire to promote a healthy lifestyle — good hygiene, regular check-ups, eating well, physical exercise, social interactions and spiritual activities.
We all have a strong desire to be independent. At Portola Gardens we look for ways to support residents’ independence — to make their own choices, to participate in care conversations and to do for themselves, even if it takes a little longer.
We believe that every interaction is an opportunity for engagement. We recognize that residents living in our Memory Care programs thrive because of our compassionate interactions, whether it is dancing during an activity or working alongside a resident as we make the bed. Our days are filled with individual and small group activities and life skills that help residents experience successful interactions regardless of their cognitive abilities.
Safety and Security
Families tell us that safety and security is a priority. We agree, and we have developed a program that allows safety and security to remain a priority without creating an institutional feel. Portola Gardens offers both a dedicated memory care community with specialized technology to alarm exit doors and integrated programs where residents regardless of their diagnosis live together. In addition, our services plans, staff training and change of condition observations play important roles in the safety and security of all of our residents.
Alzheimer’s disease and other forms of dementia are horrible diseases. And yet, when encouraged, we can find many moments of joy and laughter. Portola Gardens is dedicated to supporting residents and family members through the good times and the tough times. We offer family support groups, end of life support programs, expert resources and opportunities for families to just be with loved ones, without a task list.